UNIVERSAL credit is the controversial welfare scheme, which aims the simplify benefits for people in the UK.
Since its introduction, the system has become increasingly digital with applications online and an account where you can check your claim.
Here’s how to log in and the benefits of checking your online claims account:
How do you log in to Universal Credit?
You can now see your universal credit account online by logging into the government website.
The page you need to head to is https://www.gov.uk/sign-in-universal-credit.
You will have had to set up a username and password when you first applied for Universal Credit.
You’ll need the same details to access your account.
The website will give you a reminder if you’re not sure of the details.
If you have an online Universal Credit account, you can also sign in with GOV.UK Verify
If you’re still struggling, try calling the Universal Credit Helpline on 0800 328 5644 (Textphone: 0800 328 1344).
You can also get it contact via NGT text relay on 18001 then 0800 328 5644.
There’s a Welsh language helpline available on 0800 328 1744
What are the benefits to having an online account?
Having an online account allows you to apply for an advance on your first payment, which can help plug the five-week gap between applying and receiving the benefit.
The service also allows you to see your statement, report a change in circumstances, add a note to your to-do list and find out when your next payment will be.
The page will also contain your Claimant Commitment which is what you agree to in order to access the benefit.
You may be able to use the Universal Credit online service to:
- Create a Universal Credit account
- Make a claim
- Join your partner’s claim
How to know if you need Universal Credit?
The government initiative combines payments for a number of benefits into one monthly amount.
It replaces: Child Tax Credit, Housing Benefit, Income Support, Income-based Jobseeker’s Allowance (JSA), Income-related Employment and Support Allowance (ESA) and Working Tax Credit.
People who are already receiving these benefits will be rolled onto the new system between now and 2024.
If the Department for Work and Pensions contacts you to say you are being moved over, you should also set up the digital account.
The payment is made up of a standard allowance and any extra amounts that apply to you, for example if you:
- have children
- have a disability or health condition which prevents you from working
- need help paying your rent
You can use a benefits calculator to see how much you could get.
Find out more about what Universal Credit is and whether you might be eligible for a claim.
The more you earn the less you’ll get, because of the taper system – here’s how it works.
Universal Credit claimants often struggle with the five-week wait for payments, but now you can get an advance.
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