AMAZON has warned that pre-orders for the new PlayStation 5 and Xbox Series X might not arrive on release day.
Gamers raced to bag orders for the next-gen consoles last week – but could lose out on valuable play-time due to delays.
Website outages, limited stock and long online queues have plagued pre-orders for the new Sony and Microsoft consoles.
Retailers in the US and UK have been struggling to cope with incredible demand for the pricey machines.
Now Amazon is warning that some of its pre-orders won’t actually be fulfilled for release day.
That’s November 10 for the Xbox Series X, and November 12 for the PS5 (or November 19, if you’re in the UK).
The email was sent to customers over the past few days, for both PS5 and Xbox pre-orders.
“We’re contacting you about your order of Xbox Series X to let you know in advance that you may not receive this item on the day it is released due to high demand,” one email from Amazon reads.
“We are making every effort with the supplier to procure more inventory.
“We will provide additional updates once more information becomes available.”
Unsurprisingly, gamers were left irate by the news.
One wrote: “Looks like both Microsoft and Sony should have waited until early 2021 to release.
“Of course they didn’t want to miss that holiday money, but all of these delays and countless people unable to get a console looks very bad.”
Another moaned: “I just got this email. F*** dude. I might cancel and go through my local retailer instead.”